PTS is available for people who require transport to, or from, a health facility such as a hospital, rehabilitation unit or aged care facility. A person must be assessed by a medical practitioner or registered nurse as medically unsuitable for community, public or private transport. A person must also be assessed as having a low risk of deterioration before being eligible for PTS.
PTS is suitable for people who:
- require stretcher transport
- are assessed by a medical practitioner or registered nurse as having a condition that requires the skills of PTS staff during the journey
- have a medical or other condition that a medical practitioner or registered nurse would assess as a condition that has affected a person's appearance or one that has caused incontinence.
PTS is not suitable for people who:
- have a life threatening condition that requires emergency transport
- are assessed as likely to deteriorate and fall outside Between the Flags
- can take a mode of public transport (train, bus, ferry, taxi or rideshare)
- can access community transport or be transferred by a family member or friend
- can walk and live independently in the community
- are behaviourally unstable requiring mechanical restraint
- are assessed by a medical practitioner or registered nurse as unsuitable to be transported by PTS.
Health professionals should prepare their patients before they use PTS.