This page has information for people leading and taking part in engagement activities.
Decisions that impact consumers are informed by consumers. We acknowledge historical and current power differences between organisations and communities. We partner in the planning, design, delivery, measurement and evaluation of care [1][2]. Sharing power can be:
It's difficult to reach higher levels of participation [4] without sharing responsibility and making decisions together. If we don't share power, our work can feel like power over, which isn't empowering. This can damage relationships and make consumers, carers and communities not want to share their insights or ideas.
As consumers, carers and communities, you can expect to:
Here are some actions you can take across the engagement process.
When doing and deciding:
When reviewing and learning:
What's not okay is: