This page has information for people leading and taking part in engagement activities.
We say what can be changed and how decisions will be made. We share progress so we can all improve our health system [1][2]. We show consumers, carers and communities how their contributions make a difference [3].
Without honesty, we lose trust and risk relationships. Telling people to do 'blue sky thinking' when decisions have been made is dishonest and wasteful. When we're honest, we can be creative together.
As consumers, carers and communities, you can expect to:
Here are some actions you can take across the engagement process. We share a few resources below.
When planning:
When inviting and supporting people to be included:
What's not okay is:
*We: Any reference to 'we' includes consumers, carers, staff, volunteers and anyone else working in local health districts (LHDs) and specialty health networks (SHNs), at the Ministry of Health, across the NSW pillar agencies and other NSW Health organisations. The use of this language is deliberate to show the collective effort required by all of us.