The Housing and Accommodation Support Initiative (HASI) is a state wide program that supports people with a severe mental illness to live and recover in the community in the way that they want to. HASI is part of a suite of community-based psychosocial programs for adults called the NSW Mental Health Community Living Programs.
What types of supports are provided?
People receiving HASI supports will work with:
HASI provides psychosocial supports that help people build independence in daily life and contribute to recovery. The types of support people receive depends on their individual needs and own unique goals for what they want to achieve. HASI helps people identify goals and work towards meeting those goals by providing support that may include:
The amount of HASI support you can receive is flexible and can change over time to meet your needs.
When things are going well, you may only need a few hours of support a week, but there may be times when you are finding things are difficult or distressing, and it would be helpful to get more support.
Accommodation is not provided as part of the HASI program and you are not automatically eligible for public or community housing because you are receiving HASI supports. HASI can provide support to help you find or keep your housing. This can include helping you apply for housing with the Department of Communities and Justice.
You may be eligible for HASI support if you:
Your local provider can give you more information about the criteria for the program.
When there are limited places available in HASI, priority will be given to people based on the severity of their illness, circumstances or need. This can include people from target groups who:
Your local HASI provider is able to provide you with more information about HASI, including how to access or refer someone into the program.
You can contact your local HASI provider using the below contact information. If you are unsure about which local health district you are in, further information can be found at Local Health Districts and Specialty Networks.
Email: enquiries@wellways.org Phone: 1300 111 400
Email: Centralcoast@neaminational.org.au Phone: 02 8416 1180
Email: mywellbeing@newhorizons.org.au Phone: 1300 726 372
Email: referrals@flourishaustralia.org.au Phone: 1300 779 270
Email: nepean@neaminational.org.au Phone: (02) 8416 1190
Email: ask@uniting.org Phone: 1800 864 846
Email: midnorthcoast@neaminational.org.au Phone: 02 6583 3443
Email: CentralAndFarWestNSW@missionaustralia.com.au Phone: 08 8084 3700
Email: referrals@openminds.org.au Phone: 02 5699 9999
Email: HASINorthernSydney@missionaustralia.com.au Phone: (02) 9699 4879
Email: intake.southwestsydney@neaminational.org.auPhone: (02) 4627 8444 (Campbelltown) (02) 9134 1280 (Liverpool)
Website: Housing and Accommodation Support Initiative (HASI)Phone: 1800 228 987
Email: wollongong@neaminational.org.au Phone: (02) 4226 3277
Email: HASIEasternSydneyReferrals@missionaustralia.com.au Phone: 02 9508 3600
Email: hasiinnerwestreferrals@missionaustralia.com.au Phone: 02 8775 6100
Email: intake.westernsydney@neaminational.org.au Phone: (02) 8416 1185 (Lidcombe)
The Ministry commissioned the Social Policy Research Centre (SPRC) at UNSW to evaluate the HASI/CLS programs. The 3-year longitudinal evaluation ran from November 2017 to January 2020, with final analysis completed in 2021.
HASI started in 2002 and has been running for over 20 years. The evaluation results show that HASI and CLS are making a real difference to people's lives. There is evidence that the programs help people to improve their mental health and wellbeing, think about their physical health, connect more with their local community and to reduce hospitalisations because of their mental health. We are very proud of the achievements of the HASI and CLS programs.
ACI and H4 Consulting will provide specialist skills to undertake the review as a two-part review process. Part A will be to conduct a review of the current service model and its operation principles. Part B will be to conduct a pricing review of current pricing structures and benchmarks.
Conducting a comprehensive review of the HASI/CLS service model and pricing structure with ACI and H4 Consulting allows for the service model review to be conducted by independent parties, ensuring a refreshed and contemporary approach is agreed prior to an open tender in 2025-26.