​​Discuss the process with the client

Pharmacists have a duty of care to discuss the change of dosing point process with the client, including:

  • The date by which they need to change dosing points.
  • Information about other local dosing points options, referring to Opioid Treatment Line: 1800 642 428 if needed.
  • Pharmacists will liaise with the prescriber to advise of the decision to cease providing OTP services and that alternative dosing points have been discussed with client.

Pharmacists should notify the Pharmaceutical Regulatory Unit that they will cease providing OTP.

Liaise with Prescriber

Contact the prescriber to inform them of changes and provide details of:

  1. planned date of last dose to be dispensed by the current dosing point,
    1. including any takeaway doses, if any, to be provided on the date of last dose
  2. Details of the new dosing point to be agreed with prescriber.

To support a safe transfer, pharmacists and prescribers should consider co-ordinating the timing of last dose inc. takeaway doses to last until an appointment with the prescriber can be arranged.

Prescribers should notify the NSW Ministry of Health of any permanent change to a NSW OTP client's dosing point using this form.

Clinical information to provide

Once the prescriber has been contacted and a transfer has been arranged, provide the following information in writing to the prescriber and to the new dosing point.

A summary of patient details including:

  • medication(s) dispensed
  • last dose details including any take-away doses provided
  • new dosing point contact (if known)

Any other relevant information to support the transfer of dosing point.

Provide contact details in case follow up information is required.

Client support

Health professional clinical support

Advice about NSW Health OTP authorities and legislative requirements

Contact Pharmaceutical Services

Finding a dosing point     

Contact the Opioid Treatment Line (1800 642 428). Or contact your Local Health District drug and alcohol service for assistance

Current as at: Tuesday 15 October 2024