Delivering an exceptional experience can make a world of difference to your recovery as a patient and ease the worries of loved ones.
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The Bureau of Health Information (BHI) manages the NSW Patient Survey Program and regularly publishes reports about thousands of people’s experiences with the NSW public healthcare system.
BHI’s interactive Data Portal offers more detailed patient experience results including trends – along with quarterly activity and performance information for ambulance and public hospital services – at a NSW, local health district, peer group and individual hospital level.
All of Us is a high-level guide to working together, respectfully and with care.
We use six ways of working to show what needs to be in place for things to go well.
The guide has videos, tools and tips to support people leading and taking part in different activities.
NSW Health is committed to embedding child safety in all our hospitals and health services.
The NSW Health Child Safe Action Plan outlines the steps we are taking to promote and support the safety of children accessing and visiting NSW Health services.
NSW Health has adopted the Australian Charter of Healthcare Rights, second edition and the Charter on the Rights of Children and Young People in Healthcare Services in Australia (the Charters).