The Your Experience of Service (YES) survey is a national measure of mental health services by consumers. It is a questionnaire designed to gather information about consumers' experience of care. Answers from the survey will be used to build better services.
The YES questionnaire was developed in partnership with mental health consumers. It is based on the recovery principles of the National Standards for Mental Health Services.
More information of the YES survey is available from the Australian Institute of Health and Welfare.
Your Experience of Service 2023-2024 Report
Your Experience of Service 2023-2024 Supplement
The Your Experience of Service: What consumers says about NSW Mental Health Services report summarises the feedback from consumers who answered the YES survey.
For more information about these reports please email: InforMH@health.nsw.gov.au.
