NSW Health's role in an emergency

NSW Health works with partner agencies to prepare, prevent, respond to and recover from emergencies and major incidents. 

Effective planning and preparation can reduce the impact on people’s health from many types of emergencies including:

  • natural disasters and severe weather
  • man-made emergencies (e.g. a building collapse or major transport accident)
  • infectious diseases and food safety threats
  • chemical and radiation emergencies.

Planning and preparation involves developing and testing arrangements that will be used during an emergency response, understanding how best to adapt our response capacity and making sure NSW Health employees can access emergency preparedness training.

NSW Health can provide pre-hospital response (through ambulance services, medical retrieval and deployed health response teams), hospital care and post-hospital recovery during and after emergencies. NSW Health also assesses and responds to risks to the health of a population or community and provides mental health care. Developing and delivering accessible health advice and information to the public, partner agencies and NSW Health employees is a crucial aspect of any emergency response.

During an emergency response, NSW Health and our partner agencies communicate regularly to determine the most effective and appropriate response.

More information


Current as at: Tuesday 4 April 2023