Finalist: Transforming Patient Experience Award
The Voluntary Assisted Dying Act 2022 commenced in November 2023. This means that eligible patients can now access an additional end-of-life option. For the first time, they can request medical assistance to die, provided they meet strict eligibility requirements, and it aligns with their goals of care.
Each patient’s experience is tailored in a way that is meaningful for them while following legal and safety guidelines.
The Chief Health Officer’s Strategic Programs Branch (formerly the Office of the Chief Health Officer) led the statewide implementation of this new service in close partnership with all local health districts, HETI, eHealth and other Ministry branches. This was done through sensitive and robust engagement across NSW Health and external partners to deliver a safe, accessible and compassionate service. This included setting up a central Access Team to reach patients throughout NSW, supporting equity of access.
The team delivered:
Since commencement, there has been strong demand for voluntary assisted dying. Patients across NSW have been able to access the service, where appropriate in their preferred setting, including in their own homes. This project reflects the commitment and dedication of staff to establishing a patient-directed process, empowering eligible patients and practitioners alike at a very significant time in a patient’s journey.
Meet the other finalists for the Transforming Patient Experience Award.
