NSW Health guide to healthcare visitation

​​​​NSW Health continues to focus on providing a safe health service for patients, their families and carers, and staff, while providing kind and compassionate care.

Visitors to NSW Health hospitals, community health centres, and outreach clinics are welcome. Please pay attention to visitor requirements for your local facility. You’ll see posters and other information at entry points and you may be asked to wear a mask. 

Please do not visit a facility for at least seven days if you have cold or flu symptoms such as a cough, fever, sore throat or runny nose. If you must visit, you may need to have a rapid antigen test and you will be required to wear a mask. This helps protect people at higher risk of severe illness and staff.

If you think you may have been exposed to someone with COVID-19, please do not visit friends or family in hospital for 7 days after you were exposed. This helps protect patients and staff against getting infected.

If the person you wish to visit has COVID-19, some restrictions may apply.

Some hospitals may implement short-term restrictions in response to a local COVID-19 outbreak. This is to help stop the risk of transmission and keep patients and staff safe.

Restrictions may include limiting how many visitors a patient can have and increasing the use of personal protective equipment (PPE), such as masks. In such instances, hospitals will apply care and compassion as much as possible.

In the event of a local outbreak, exemptions to any restrictions will be permitted based on compassionate grounds and on a case-by-case basis. This particularly applies in maternity, neonatal and paediatric services and in end-of-life care.


Current as at: Monday 29 April 2024