​Retailers in NSW are required by law to:

• Notify NSW Health of tobacco retailing activities through Service NSW before retailing tobacco and non-tobacco smoking products. (see Factsheet – Retailer Identification Number)
• Only sell tobacco products, non-tobacco smoking products and smoking accessories, from a single point of sale – meaning only one cash register can sell these products in each premises. (see Factsheet – Single Point of Sale)
• Ensure that tobacco products or non-tobacco smoking products are not part of any shopper loyalty program. (see Factsheet – Shopper Loyalty Programs)
• Ensure that tobacco products, non-tobacco smoking products and smoking accessories cannot be seen by the public from inside or outside the premises. (see Factsheet – Ban on display of tobacco and smoking products in retail outlets)
• Ensure that the customer is over 18 years before selling tobacco or non-tobacco smoking products to them. (see Factsheet - Sales to minors) Ensure that all tobacco sold is appropriately packaged with the required health warnings.
• Display relevant health warnings and notice regarding sales to minors at the point of sale. (see Factsheet – How to display the compulsory warning signs)
• Ensure that advertising and promotion of tobacco or non-tobacco smoking products does not occur. Ensure any tobacco vending machines are used appropriately. (see Factsheet - Tobacco vending Machines)
• Ensure that staff and customers do not smoke or vape in smoke-free areas.

Further information

For further information about tobacco control, please access the NSW Health website or call the Tobacco Information Line on 1800 357 412.

The Tobacco Information Line can be accessed by non-English speaking persons via the Translating and Interpreting Service (TIS) on 13 14 50.

To ensure you have access to the latest information, we recommend you visit this page regularly. ​