Additional services from select pharmacies – information for the community

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Pharmacists who have completed training as part of the Queensland Community Pharmacy Scope of Practice Pilot can deliver some additional services in NSW:

  • Hormonal contraception resupply
  • Urinary tract infection (UTI) management
  • Mild, acute musculoskeletal pain
  • Gastro-oesophageal reflux and gastro-oesophageal reflux disease (GORD)
  • Allergic and non-allergic rhinitis

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Call before you go to the pharmacy

There is only a small number of pharmacists who have completed training for these additional services who work in NSW. These services may only be available at very select pharmacies.

Call your pharmacy before you go to check if they offer these services.

Who is eligible for treatment?

Specific eligibility criteria are in place to ensure patients receive safe and appropriate care. These requirements are particular to each condition:

Finding a pharmacy

Pharmacies who provide these services are responsible for maintaining up-to-date service listings via healthdirect . You can also call your local pharmacy to ask if they are providing these services. 

Before you go:

  • check the pharmacy's opening hours
  • ask if you need to book a consultation and
  • ask about the cost of a consultation and medicine

More information

Pharmacies providing these services can choose to charge a consultation fee for the service. Medicines dispensed are not eligible for Pharmaceutical Benefits Scheme subsidy

If you, or someone in your family needs support in your language, tell the pharmacist you need an interpreter. You can also contact the Translating and Interpreting Service (TIS) National  on 131 450. This service is free and confidential.

Current as at: Wednesday 29 January 2025
Contact page owner: Pharmaceutical Services