This page provides information and frequently asked questions regarding how to apply to be a provider on the Oral Health Fee for Service Scheme (OHFFSS).
To register on the Scheme, the business (dental practice) you work at, must establish a profile on the online administration system.
Once the business has established a profile, they can add you as a practitioner so you can complete your profile.
Businesses must nominate the local health district(s) (LHDs) where their business is located (or near to) and must nominate what services practitioner(s) registered under their business can provide.
User guides are available under the Help page on the online administration system to assist businesses and practitioners to set up their profiles.
As part of your application, you must provide the following:
Dental therapists, oral health therapists and dental hygienists applying to participate on the Scheme must outline their scope of practice in the online administration system when registering.
They must have an established referral pathway with a dentist who is registered on the Scheme within the same practice so if a patient requires treatment outside of their scope of practice they can be treated promptly.
The relevant LHD will review the request and you will be notified as to whether your application has been approved.
Once you have been approved on the Scheme, your name will display on the public list under the LHD(s) you have been approved in, and patients who have been issued a voucher can contact you to make an appointment.
If you are not accepted on the Scheme, the LHD will notify you of this and advise you why you have not been accepted. The reasons why your application may not be approved are outlined in the OHFFSS Policy Directive.
Please note, acceptance on the Scheme does not guarantee a predetermined number of patients.
For enquiries related to your application, please contact the OHFFSS coordinator in the relevant LHD either via the Contact Us page on the online administration system, or using the contact details found under the Health Districts page on the online administration system.
For general enquiries about the Scheme, please contact the statewide OHFFSS Coordinator on 1800 938 133 or email us.
You must have a paid, NSW Working with Children Check. To apply for a Working with Children Check, please visit Service NSW.
You do not need to provide evidence of these documents, unless requested to do so.
Once you have submitted your application, the LHD should review it within 7-10 business days. Once it has been reviewed, you will be notified whether your application has been accepted.
You can either login to your profile to check the status of your application, or you can contact the relevant LHD.
Step-by-step instructions on how to create a business or practitioner profile can be found under the Help page on the online administration system.
You are required to ensure your details and documents uploaded on the online administration system remain current. You are also required to reaffirm your agreement with the terms and conditions every 12 months.
Yes, you will be automatically notified when your documents are due to expire. You will be notified at the following intervals:
If your documents are not updated by the expiry date, patient referrals will be paused, and after 30 calendar days, your registration will be suspended.
Contact the statewide OHFFSS Coordinator on 1800 938 133.
A new business profile must be created, and you must contact the LHD(s) you are registered in, or the statewide OHFFSS Coordinator to delete the old business profile.
