​The Ryde community will be able to access healthcare in a more timely way, and avoid unnecessary trips to the emergency department (ED) with a new Urgent Care Service opening today.

The service is being delivered in partnership with the Northern Sydney Primary Health Network and will be bulk billed.

The Top Ryde Urgent Care Service will be open 365 days a year from 8am to 8pm. To access the service, patients should call Healthdirect on 1800 022 222.

A registered nurse will assess the patient's condition and guide them to the care they need, including booking an appointment at the service on the patient's behalf or escalating their care to other services like NSW Ambulance if required.

NSW Health has partnered with primary health networks to deliver additional urgent care services right across the state, in an effort to ease pressure on busy hospital EDs and ensure the people of NSW continue to receive care at the right time and place.

The NSW Government has committed $124 million over two years to deliver 25 Urgent Care Services in NSW by mid-2025. It is also supported by funding from the Commonwealth Government.

Quotes attributable to Minister for Health Ryan Park:

"The Top Ryde Urgent Care Service is well-supported to treat a range of illnesses and injuries which are deemed urgent, but not life-threatening, such as minor wounds needing stiches, suspected broken bones, and skin infections,"

"The service is staffed by doctors and nurses, and has important diagnostic services such as radiology and pathology on site."

Having access to Urgent Care Services like these within our communities means patients can avoid unnecessary trips to busy emergency departments, and receive care for their urgent health issues in a community setting."

Quotes attributable to SNHN CEO Kevin Barrow:

"The service is designed to bridge the gap for patients between primary care and emergency care, and support patients to have fast access to urgent care without waiting in the emergency department,"

"We encourage community members who need access to fast medical attention for conditions that are not life-threatening, but which shouldn't be left untreated, to access the Top Ryde Urgent Care Service."

Quotes attributable to Member for Bennelong Jerome Laxale:

"The cost of seeing a doctor has gone up and up under former Governments. I'm thankful that the NSW Government and Federal Government are working together to help ease this cost-of-living burden. I know that access to bulk-bulk-billing services at this Urgent Care Service will be hugely beneficial to our community."