Wellbeing and Health In-reach Nurse (WHIN) Coordinator Program Guideline and Model of Care.
The prioritisation framework below serves as a reference for the wellbeing nurse regarding recommended response times for concerns identified by the wellbeing nurse. These response times are used in conjunction with clinical judgement and consultation with clinical personnel and the school’s learning and support and wellbeing team.
Immediate
Within 24 hours
Within 5 days
Within 3 weeks
Within 4 – 6 weeks
If at any stage of the client’s journey, the wellbeing nurse determines the client is at immediate risk of harm, e.g. active suicide attempts/ self-harm, the wellbeing nurse calls Triple Zero (000) and/or follows the school emergency procedure.
The wellbeing nurse does not provide mental health diagnostic assessment or treatment. The wellbeing nurse can apply the Mental Health Continuum to determine level of mental health needs and refer accordingly.
The wellbeing nurse develops and maintains referral pathways and connections so they can appropriately refer students for mental health services and supports. Their referral network includes:
If the wellbeing nurse identifies the client may need mental health support, the wellbeing nurse can contact the NSW Mental Health Line on 1800 011 511 to determine an appropriate response and services that might be best for the client.
