Sustaining NSW Families

The Sustaining NSW Families program:

  • promotes child health and development
  • helps families work together and build strong bonds
  • supports parent health and wellbeing.
Last updated: 06 March 2025
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How it works

The program starts in pregnancy or shortly after giving birth and continues until your baby's second birthday. A child and family health nurse will come to your home. They will work with you to give your child the best start in life.  

A Sustaining NSW Families team includes:

  • child and family health nurses
  • social workers
  • other allied health professionals.

They work with you and your family to: 

  • use your strengths and knowledge to meet your baby's needs
  • support the health and development of your baby
  • support you in your parenting journey.

The program will not replace your midwife, doctor or maternity care provider for your pregnancy care.

Getting into the program

Sustaining NSW Families is offered to families who:

  1. are likely to benefit from the program, and
  2. live in an area where it is offered.  

The program is free and joining is voluntary.

Families need a referral and meet eligibility criteria to take part in the Sustaining NSW Families program*. Referrals can be made by a maternity service provider, doctor or child and family health nurse. Referrals are made in pregnancy or shortly after giving birth.

* Referred families may be enrolled into this Sustaining NSW Families program or another more appropriate NSW Health service.

Contact details for SNF coordinators

LocationContact details
Auburn/Parramatta/HolroydPhone: (02) 8759 4000 
WSLHD-SNFAuburn-Par@health.nsw.gov.au  
Campbelltown/MacarthurPhone:​ (02) 4633 4141
Fax: (02) 46334111
​Canterbury​Phone: (02) 9787 0634
Fax: (02) 97509440
SLHD-HFHCIntake@health.nsw.gov.au  
​Central CoastPhone: (02) 4356 9411   
CCLHD-SNF@health.nsw.gov.au   
​Fairfield/LiverpoolPhone: (02) 8717 1720
SWSLHD-LiverpoolFairfieldSNF@health.nsw.gov.au  
​Illawarra/Shoalhaven​Phone: (02) 4233 3100
ISLHD-SNF@health.nsw.gov.au
​Lismore/Richmond Valley/Kyogle/BallinaPhone: (02) 6620 2967
Fax: (02) 6620 2963
Leanne.Rudwick@health.nsw.gov.au
​Maitland/Hunter Valley​Phone: (02) 4936 3282
Fax: (02) 4936 3281
HNELHD-KurriSNF@health.nsw.gov.au
​Port Macquarie/Kempsey/Macksville/Coffs Harbour Phone: 0475 042 914 
MNCLHD-SNF@health.nsw.gov.au
​Newcastle/Lake Macquarie  P​hone: (02) 4924 5873.
HNELHD-SNFNewcastle@health.nsw.gov.au
​Port Stephens/Lower Mid North Coast  P​hone: (02) 4983 0872
HNELHD-SNFRaymondterrace@health.nsw.gov.au
​St George/SutherlandP​hone: (02) 9113 4312, 0418 561 453
SESLHD-SustainingNSWFamilies@health.nsw.gov.au
Current as at: Thursday 6 March 2025
Contact page owner: Maternity, Child and Family