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Important numbers

000 – Ambulance, police or fire

132 500 - State Emergency Service (SES)

1800 022 222 - Healthdirect
Health advice available 24 hours a day.

Mental health support for affected communities

1800 011 511 - Mental Health Line.
Press ‘Option 1’ to be transferred to your nearest community mental health drug and alcohol service.

If you need support, there are a number of services you can access for free.  If you're not sure, see When should I ask for mental health support?. Also available in multiple languages.

Replacement medicine and prescriptions

Pharmacists may be able to help replace medicines or  prescriptions. Speak with your local pharmacy, GP or call Healthdirect on 1800 022 222

NSW Health collaborates with partners agencies to prepare for, prevent, respond to, and recover from emergencies.

Discuss emergency plans with family, neighbours, and friends who may need extra support. Find below practical advice on personal emergency preparation.

Resources for specific people and groups

NSW Health recognises there are people in NSW who may require additional support during an incident. To ensure you and your loved ones are well-prepared for in an incident, please refer to:

Current as at: Friday 14 March 2025