​​If you suspect a business or individual is not complying with NSW tobacco and e-cigarette laws, it is important you make a report to help protect your community. 

Make a report online ​

When to report a retailer

You should report a retailer if you believe it is not complying with NSW tobacco and e-cigarette retailing laws. Under NSW tobacco and e-cigarette retailing laws, some common practices that retailers are not allowed to do include:

  • ​selling illicit tobacco or e-cigarettes 
  • selling tobacco or e-cigarettes to people under 18
  • ​displaying illegal advertising material.​

Learn more about retailing laws​

When to report non-compliance with smoke-free laws​

If you believe an indoor or outdoor smoking ban has been broken, you can report this to NSW Health. Some common places people are not allowed to smoke or vape include:​

  • shopping centres
  • cinemas
  • libraries
  • hospitals
  • public swimming pools
  • buses, trains, light rail and ferries
  • public transport stops
  • restaurants and cafes
  • commercial outdoor dining areas.

Learn more about smoke-free laws​​

Other ways to make a report

​If you don't want to make a report online, you can call your local Public Health Unit (PHU)​. The PHU will ask you for:

  • the name and address where the suspected offence occurred
  • the date and time you witnessed the incident
  • details of what you witnessed during the incident.​

Need help making a report?

Further information

If you would like clarification on NSW tobacco and e-cigarette laws, you can call the Tobacco Information Line on 1800 357 412 before submitting a report.​

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Current as at: Monday 1 July 2024
Contact page owner: Centre for Population Health