​Retailers in NSW are required by law to:

• Notify NSW Health of tobacco and/or e-cigarette retailing activities through Service NSW before commencing retailing of tobacco, non-tobacco smoking products and e-cigarettes. (see Factsheet – Retailer Identification Number)
• Sell tobacco products, non-tobacco smoking products, smoking accessories, e-cigarettes and e-cigarette accessories from a single point of sale – meaning only one cash register can sell these products in each premises. (see Factsheet – Single Point of Sale)
• Ensure that tobacco products, non-tobacco smoking products or e-cigarettes are not part of any shopper loyalty program. (see Factsheet – Shopper Loyalty Programs)
• Ensure that tobacco products, non-tobacco smoking products, smoking accessories, e-cigarettes and e-cigarette accessories cannot be seen by the public from inside or outside the premises. (see Factsheet – Ban on display of tobacco, smoking and e-cigarette products in retail outlets)
• Ensure that the customer is over 18 years before selling tobacco, non-tobacco smoking products, e-cigarettes and e-cigarette accessories to them. (see Factsheet – Sales to minors) Ensure that all tobacco sold is appropriately packaged with the required health warnings.
• Display relevant health warnings and notice regarding sales to minors at the point of sale. (see Factsheet – How to display the compulsory warning signs)
• Ensure that advertising and promotion of tobacco, non-tobacco smoking products and e-cigarette products does not occur. Ensure any tobacco or e-cigarette vending machines are used appropriately. (see Factsheet - Tobacco or e-cigarette vending Machines)
• Ensure that staff and customers do not smoke or use e-cigarettes in smoke-free areas.

Further information

For further information about tobacco control, please access the NSW Health website or call the Tobacco Information Line on 1800 357 412.

The Tobacco Information Line can be accessed by non-English speaking persons via the Translating and Interpreting Service (TIS) on 13 14 50.