Information directory

Our Information Directory is your go-to guide for all the answers and information you need quickly and easily regarding the legislative requirements for medicines and poisons in NSW.

Please click on the relevant profession or information topic below:

Please visit the webpage for Pharmacists for information on:
Please visit the webpage for Prescribers for information on:
The Pharmaceutical Services Unit cannot provide clinical advice or instruct a health practitioner to issue a prescribe or dispense a medicine. Please contact your doctor or pharmacist for advice on access and the use of medicines.
Please visit the webpage Patients and consumers for information on:
- SafeScript NSW for consumers for further information including patient support, monitored medicines, privacy and security and frequently asked questions about SafeScript.
- NSW Opioid Treatment Program
- Frequently asked questions about medicines
Please visit the webpage for Licences and authorisations for information on:
Licences
Authorities
- Authorities for research, analysis or instruction
- Authorities and requirements to obtain, use or supply Schedule 7 substances including cyanide
- Other authorities

Information for applications to prescribe Schedule 8 cannabis medicines is available at Cannabis medicines.
Also see Frequently asked questions — Cannabis medicines
General practitioners, community pharmacists and in rural areas all other health practitioners considering using a cannabis medicine as a treatment for their patient may contact the John Hunter Hospital Pharmacy Department for guidance via HNELHD-JHHPharmacy@health.nsw.gov.au.
For information or enquiries regarding health practitioner code of conduct or professional practice please refer to the relevant Professional Regulators listed below.
- Pharmacy Council of NSW - manages complaints about registered pharmacists and pharmacy students in NSW.
- Medical Council of NSW - manages complaints about medical practitioners (doctors).
- Health Professional Councils Authority – manages complaints about other health care practitioners and students.
Note: The Pharmaceutical Services Unit cannot instruct a health practitioner to provide a prescription or dispense a medicine.
- Pharmaceutical Benefits Scheme (PBS) - for information on the PBS including authorities required for medicines subsidised by the Australian Government.
  Web: PBS
  Email: pbs@health.gov.au
  Telephone: 132290
- Therapeutic Goods Administration (TGA) – for information on the Commonwealth regulation of medicines, medical devices and biologicals. The TGA is the government authority for evaluating, assessing and monitoring therapeutic goods and regulating medicines, medical devices and biologicals.
  Web: TGA
  Email: Get in touch with us | Therapeutic Goods Administration (TGA)
  Telephone: 1800 020 653
- Office of Drug Control (ODC) – for information on the regulation and monitoring of the cultivation, import, export and manufacture of controlled substances to comply with Australia's obligations under International Drug Conventions. This includes the cultivation of cannabis for medicinal purposes.
  Web: ODC
  Email: Get in touch with us | Office of Drug Control (ODC)
  Telephone: (02) 4289 4618

Contact us

If you still have questions, please visit the Pharmaceutical services contact page.

Current as at: Wednesday 31 July 2024

Contact page owner: Pharmaceutical Services

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