A shared device is a computer, a mobile phone or a tablet that is used by multiple people. Shared devices are commonly used in NSW Health hospitals and facilities to collect information and feedback from patients. This data is used to:

• improve patient experience
• improve the quality of patient care
• understand the unique needs of each patient to treat and care for them accordingly.

Simple cyber safety tips for consumers when using shared devices

• Use a strong password.
• Do not save your username and password. Do not tick ‘Remember me’.
• Use a single browser only and one tab.
• Do not download any personal files unless necessary. If you do, make sure you delete them afterwards.
• Cover your screen if someone is looking over your shoulder.
• Lock the screen if you need to step away from the device.
• Make sure you log out of the session and close your browser after you have finished.
• Let the clinician or hospital staff member know when you have completed the task and hand the device back to them.
• Ask staff to ensure you are logged out.