Quality improvement

Wellbeing and Health In-reach Nurse (WHIN) Coordinator Program Guideline and Model of Care.

The wellbeing nurse with their managers undertake a process of continuous quality improvement to ensure delivery of a high-quality service. This can include analysis and review of:

  • response times from receipt of referral
  • assessment outcomes
  • service activity data (drawn from Non-Admitted Patient Data Collection)
  • clinical documentation audits
  • client feedback and experiences.
Current as at: Sunday 14 July 2024