Empowering future doctors with expert coaching and dedicated support.
At NSW Health, we truly value the great work you do as part of the largest healthcare system in the country. We know that offering high-quality, caring service to patients every day can be tough and take a lot of hard work.
To support you, we have teamed up with Converge International to offer the Delivering Under Pressure (DUP) program. This program offers specialised coaching for medical students, JMOs, and other doctors in training.
We also have the JMO Support Line, which connects you with a senior clinician who is trained to offer support.
Delivering Under Pressure and JMO Support Line services are not able to provide crisis care.
If you or someone you are with need immediate support, please contact a 24/7 crisis line or your Employee Assistance Program in your Local Health District.
Call 1300 566 321 or fill out the self-referral form to access Delivering Under Pressure or the JMO Support Line.
The JMO Support Line is here for you, connecting Junior Medical Officers (JMOs) with experienced senior clinicians from across different districts, networks, and specialties, offering advice and support tailored to your needs.
If you are feeling distressed, overwhelmed or experiencing unacceptable behaviour at work, speaking with a senior clinician who is specially trained to support you can offer numerous benefits, including:
Yes, the service is entirely confidential. It is designed to provide support and advice from a senior clinician who understands your situation, with enough distance from your current workplace to ensure you feel safe to share and seek advice.
When you call or make an online booking, an appointment will be scheduled for you to speak with a senior clinician at a convenient time for you.
"The JMO Support Line gave me an independent sounding board who could utilise their experience and background to guide me at this early point in my career."
"I felt like they took time to understand"
"Helpful to have someone balance my concerns and responsibilities with a plan of action. "
"Helpful to have a confidential service "
DUP offers three one-hour coaching sessions grounded in positive psychology principles. These sessions are designed to enhance your well-being and help you build a fulfilling professional life rich with meaning.
DUP equips you with practical evidence-based tools to:
“The coach took the time to listen and provide meaningful advice.”
“The course gave me a different perspective on stress and how I deal with it.”
“I was reminded of the importance of reaching out and connecting with others.”
