​Quick Reference Guide -  JMO Claim Details Report.

Last updated: 09 May 2024
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What is UROC?

  • The Unrostered Overtime and Callback Claims (UROC) system provides an online facility for Junior Medical Officers to claim unrostered overtime, callbacks and missed meal breaks all within the same application.
  • You can create:
    • a claim for unrostered overtime (and claim for a meal allowance where eligible within the same claim).
    • a claim for callbacks (recalled for duty).
    • a claim for missed meal breaks.
  • All claims are reviewed by your JMO unit or equivalent for processing into payroll. On occasions if you have missed important details in your claim, your JMO unit may return your claim to you to update before it is processed.

What is the JMO Claim Details Report?

From time to time you may wish to obtain a record of the claims you have made.

The JMO Claim Details Report function in UROC allows you to search, view, export and print a list of all of your UROC claims.

How to view the UROC Claim Details Report

To access the UROC JMO Claim Details Report:

  1. Navigate to StaffLink and login using your ID and password.
  2. Select NSWH UROC Creator role from the drop-down list in the top left.

  3. Select the UROC JMO Claim Details Report.
    The UROC Details Report landing page displays.

  4. Search for a claim or all claims within the top part of the Claims Search by entering in any relevant information into one or all the Claims Search fields (There are no mandatory fields. You can add any information or none).
​Field Name
​Description
​Claim Number
​Enter a claim number if you are searching for a specific claim or batch.
​Claim Type
​Type of claim - Callback, Missed Meal Break or Unrostered Overtime
​Claim Status
​Select the status -  Finalised, Pending Validation, Ready for Automation, Returned for Amendment.
​Claim Line Status
​Sort by Claim Line Status:Accepted - Automation Complete, Accepted - Manual, Accepted - Ready for Automation, Draft, Not Accepted - not valid, Not Accepted – requires amendment, Pending Validation, Retracted by JMO, Review-Automation Failed, System Closed or Withdrawn*​.
​Health Agency
​The health agency the claim relates to.
​Facility
​The facility the claim relates to.
​Cost Centre
​The cost centre the claim relates to.
​Date Worked From
​Add in the date period the claim was worked from.
​Date Worked Upto
​Add in the date period the claim was worked to.
​Meal Allowance Claim
​Select Yes or No in the drop-down field.

*Explanation of the Claim Line Statuses

Status
 Explanation
Accepted - Automation Complete
 This status indicates that a claim has been validated in UROC and automatically entered into the NSW Health rostering system (HealthRoster) for payroll processing.
Accepted – Manual
 This status indicates when a claim has been validated in UROC and manually entered into the NSW Health rostering system (HealthRoster) for payroll processing.
Accepted – Ready for Automation
 This status indicates that a claim has been validated in UROC however in the queue for automatic entry into the NSW Health Rostering system (HealthRoster).
Draft
The claim has been drafted but not submitted by the JMO.
Not accepted - Not valid
 The claim was not validated in UROC as the JMO is not eligible to make that claim.
Not Accepted - requires amendment
 The claim was not validated in UROC and has been returned to the JMO for amendment.
Pending Validation
 The claim is pending review and validation in UROC.
Retracted by JMO
 The claim has been retracted by the JMO and awaiting resubmission or withdrawal by the JMO.
Review - Automation Failed
 This status will be shown when a claim has been validated in UROC however the automation has encountered an error. The Validator will review and action accordingly.
System Closed
 This status will be shown on claims that the system has forced closure on due to a returned for amendment claim being unactioned by the JMO for over 3 months.
Withdrawn
 The claim has been withdrawn by the JMO.
​

Tip

You do not have to add any details into the Claims Search fields. You can click the Search button to view ALL claims.

Claim Details Report results will display. Please note: these results are view-only.

​​Tip

You can change the view of the results by selecting the View button and adjusting the columns or sorting the data in ascending/descending order.
  1. Click the Export to Excel button to export to Excel, if required.

An excel report will open. This can be saved offline.

Tip​

You can see any of your data relating to claims across any LHD or previous employment.

Other useful information

  1. Please refer to JMO Unrostered and Call-back Claims user guide for more detailed information on creating claims. This guide can be found by clicking the Help button on your UROC JMO Dashboard page. 

  2. The Statewide Service Desk (SWSD) is the contact point for Information, Communication and Technology (ICT) issues. Call the SWSD on 1300 28 55 33 or lodge an issue online via SARA.
Current as at: Thursday 9 May 2024
Contact page owner: NSW Health