Electrical safety
If you know or suspect that electrical equipment associated with your water supply has been affected, it is recommended that it is inspected and declared fit for use by a licensed electrician before attempting to restore the supply.
Restoring your water supply
The steps to restore your water supply will depend on the source of water.
For rainwater tanks, refer to the fact sheet on restoring rainwater tanks after storms or floods.
Other sources such as bores, rivers and lakes may have been contaminated with sewage and microorganisms from floodwaters. If the water source has been contaminated, the usual treatment processes may not provide adequate treatment. Refer to the
Private Water Supply guidelines and seek advice from your local public health unit.
Cleaning affected taps
Once the water supply has been restored, flush all associated taps for a few minutes to remove any contaminated water in the plumbing lines.
Remove any screens, flow regulators and aerators and thoroughly clean the tap and all parts with hot water and detergent.
Apply a mild disinfectant to the tap and its parts.
Rinse, reassemble the tap and again run it for a few minutes before use.
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