Finalist: Excellence in Multicultural Healthcare Award
The South Western Sydney Local Health District (SWSLHD) Multicultural Partnership Strategy is a new approach to consult with the diverse community where 50% of the population speak a language other than English at home.
The new Multicultural Partnership Strategy informed the $830 million Liverpool Health and Academic Precinct (LHAP) redevelopment of Liverpool Hospital. Using this partnership strategy, the LHAP team created a specially designed multicultural engagement program, aiming to address health literacy, equity, language and cultural barriers.
The partnership strategy created a formal process for open and respectful communication. Working with representatives from multicultural communities, helping to improve culturally responsive healthcare in SWSLHD.
The multicultural community in SWSLHD is now better informed and engaged in the redevelopment project and their future healthcare. The partnership approach also established a deep connection between Liverpool Hospital and the people it serves.
This is the first of its kind in NSW. The response from the hundreds of people from multicultural backgrounds who have attended the face to face in language sessions has been overwhelmingly positive.
Meet the other finalists for the Excellence in Multicultural Healthcare Award.
