Accessible communication means ensuring that everybody understands the information being shared. Everyone has a role to play when it comes to accessibility, which is often not only a legal obligation but also a social responsibility.
Ensuring equal access to our healthcare system
By making our health communication accessible, we are helping people use information on:
- how to look after or improve their health and wellness
- how to access and work together with the health system
- the services they can get
- how to find healthcare providers
- their health condition and likely course of their condition
- the processes and results of possible tests and treatments
- how to look after their own acute or chronic condition
- how to take medicine safely
- how to stop further health conditions
- how to make the most of their health care appointments
- how to give feedback on their health care experience and health services
- how to get public health information.
Benefits of communicating in an accessible way
Accessible communication makes sure everyone can access and understand:
- their rights and responsibilities
- government policies and programs
- health services and publications
- public health alerts or emergencies
- information about their health to make informed decisions.
