Why accessible communication matters

​Accessible communication means ensuring that everybody understands the information being shared. ​​Everyone has a role to play when it comes to accessibility, which is often not only a legal obligation but also a social responsibility.

By making our health communication accessible, we are helping people use information on:

  • how to look after or improve their health and wellness
  • how to access and work together with the health system
  • the services they can get
  • how to find healthcare providers
  • their health condition and likely course of their condition
  • the processes and results of possible tests and treatments
  • how to look after their own acute or chronic condition
  • how to take medicine safely
  • how to stop further health conditions
  • how to make the most of their health care appointments
  • how to give feedback on their health care experience and health services
  • how to get public health information.

Current as at: Tuesday 20 August 2024