Priority reform area 1 - Formal partnerships and shared decision-making

Outcome statement

NSW Health is engaged in and accountable to Aboriginal co-led and co-created formal partnership arrangements that are sustained, adequately resourced, trusted, impactful and committed to Aboriginal defined priority outcomes and strategies.

Reform priorities

Why is this important?

This priority reform area envisions a collaborative way of delivering health services, co-created with Aboriginal people to embed Aboriginal ways of knowing, being and doing into policy, service design and delivery throughout the life of the plan and beyond. The Aboriginal Community Controlled Health (ACCH) sector has a long history of exemplifying this approach. Through its ongoing partnerships with the ACCH sector, NSW Health can learn from and better incorporate these practices while continuing to support and invest further in work across the ACCH sector.

Aboriginal peoples have been practicing healthcare for millennia and have been tackling the devastating health effects of colonisation for well over half a century through leadership in policy, academia and the establishment of the ACCH sector.

Yet most decisions affecting Aboriginal health and wellbeing are still made and implemented by non-Aboriginal people. The lack of Aboriginal voices at decision-making tables hinders progress towards self-determination in health12.

To support self-determination and ensure the specific needs of Aboriginal people are accurately identified and addressed in health policy and service delivery, it is critical that policies and programs are developed and delivered in partnership with Aboriginal people, organisations and communities.

The National Aboriginal and Torres Strait Islander Health Plan 2021–2031 acknowledges this in priority 1, stating “Governments now recognise that meaningful change is not possible without the leadership of Aboriginal and Torres Strait Islander people”13. It is also consistent with previous learnings within NSW Health14, the NSW Health Aboriginal Health Impact Statement15, Standards 3 and 6 of the NSW Health Corporate Governance and Accountability Compendium16, and action 2.13 of the National Safety and Quality Health Service (NSQHS) Standards17, against which all NSW public health services are accredited. NSW Health and the AH&MRC are committed to a meaningful partnership, as evidenced by the NSW Aboriginal Heath Partnership Agreement 2015-2025.

“A co-design, co-owned, co-managed, co-accountability way forward is appropriate for health reform initiatives around Indigenous health”.

ACCHO staff (regional) draft plan feedback

Reform priority 1.1 - Co-creation and shared decision-making

To increase the level of Aboriginal ownership and co-creation in commissioning, design, delivery, monitoring and evaluation across the health system

Co-creation differs from co-design, as it allows all parties involved to collaboratively identify problems or priority areas. Co-creation therefore extends on co-design, where issues are already pre-defined, and on co-production, where both problems and solutions are pre-defined18. To truly enable and embed shared decision-making–which is essential to effective partnerships–Aboriginal people must be in positions to define what the priority health issues are, based on their unique experiences.

Co-creation processes are often resource-intensive, and many Aboriginal people and communities already experience consultation fatigue19. It is important these processes do not create excessive or unevenly distributed burdens upon Aboriginal organisations, or Aboriginal staff within the NSW health system.

Co-creation processes should be respected and adequately resourced as an essential element of Aboriginal people’s and organisations’ ongoing work, rather than ‘tacked’ on top of existing workloads.

Non-Aboriginal people and organisations within the health system in NSW also have a responsibility to participate effectively in co-creation processes, ensuring they make the most efficient use of the time and resources invested.

What does success look like?

Involvement of Aboriginal people and organisations in co-creation of the commissioning, design, delivery, monitoring and evaluation of health initiatives that impact on Aboriginal people is standard practice across the health system.

How success will be achieved

  • Strengthen the capability of individuals across the health system for co-creation in commissioning, design, delivery, monitoring and evaluation.
  • Embed effective and sustainable co-creation into commissioning, design, delivery, monitoring and evaluation across the health system.
  • Identify and implement opportunities for continuous quality improvement in co-creation across the health system, including through monitoring and evaluating progress and successes.

Reform priority 1.2 - NSW Health governance and management

To strengthen investment of time and resources in formal co-creation and shared decision-making for meaningful outcomes in all state-level partnership arrangements with Aboriginal people and organisations

For partnerships to be genuine, they must be structured around shared decision-making20, and apply to implementation, monitoring and evaluation21, 22.

This can be embedded by formalising partnerships through partnership agreements, which will support greater accountability, transparency and trust in government organisations. Formal agreements also help to distinguish partnership from ‘consultation’ or ‘participation’, which do not present any decision-making authority or control over outcomes, so is not a substitute for partnership.

A key component of partnerships and shared decision-making is Aboriginal leadership, which must be embedded across the health system. This priority focuses on embedding Aboriginal leadership at the state level, with Community Controlled sector and professional workforce peak bodies having a genuine leadership role in program and policy design, development and implementation. This includes the existing NSW Aboriginal Health Partnership Agreement with the AH&MRC, along with partnerships with CAPO, Aboriginal Affairs NSW and other government agencies.

“Our most crucial partnership is the  partnership we build with communities, and that’s through community forums and meaningful engagement at a strategic level as well”.

NSW Health staff (metropolitan) consultation participant

What does success look like?

Aboriginal people and organisations involved in State-level partnership arrangements report that partnerships operate in a culturally safe and accountable manner and are effective mechanisms for shared decision-making on Aboriginal health priorities, programs and resource allocations.

How success will be achieved

  • Review Aboriginal representation and focus in NSW Health governance mechanisms in partnership with Aboriginal people and organisations, and implement the recommendations of the review.
  • Implement and embed relationship-building, shared decision-making processes and transparent communication in all state-level partnering and contracting arrangements.
  • Assess NSW health system needs and priorities and agree on resource allocations in partnership with Aboriginal people and organisations.
  • Establish and implement co-creation opportunities for monitoring and evaluating the cultural safety, accountability and effectiveness of state-level partnerships.

Reform priority 1.3 - District-level governance and management

To strengthen investment of time and resources in formal co-creation and shared decision-making for meaningful outcomes in all district-level partnership arrangements with Aboriginal people and organisations

This priority focuses on embedding Aboriginal leadership at the district level through local Aboriginal governance structures and/or local ACCHOs.

What does success look like?

Aboriginal people and organisations involved in district-level partnership arrangements report that partnerships operate in a culturally safe and accountable manner and are effective mechanisms for shared decision-making on Aboriginal health priorities, programs and resource allocations.

How success will be achieved

  • Review Aboriginal representation in district governance mechanisms in partnership with Aboriginal people and organisations, and implement the review recommendations.
  • Implement and embed relationship building, shared decision-making processes and transparent communication in all District-level partnering and contracting arrangements.
  • Assess district health system needs and priorities and agree on resource allocations in partnership with Aboriginal people and organisations.
  • Establish and implement co-creation opportunities for monitoring and evaluating the cultural safety, accountability and effectiveness of district-level partnerships.
  • Explore and expand opportunities for cross-district partnerships and networking.

Reform priority 1.4 - Service-level governance and management

To strengthen investment of time and resources in formal co-creation and shared decision-making for meaningful outcomes in all service-level partnership arrangements with Aboriginal people and organisations

This priority focuses on embedding Aboriginal leadership at the community level, such as through local ACCHOs, in local health service delivery organisations (for example, hospitals, Urgent Care Services, Community Health Centres, and specialist health facilities).

What does success look like?

Aboriginal people and organisations involved in service-level partnership arrangements report that partnerships operate in a culturally safe and accountable manner and are effective mechanisms for shared decision-making on Aboriginal health priorities, programs and resource allocations.

How success will be achieved

  • Implement and embed relationship building, shared decision-making processes and transparent communication in all service-level partnering and contracting arrangements.
  • Assess health service needs and priorities and agree on resource allocations in partnership with Aboriginal people and organisations.
  • Establish and implement co-creation opportunities for monitoring and evaluating the cultural safety, accountability and effectiveness of service-level partnerships.

“We’ve got a great local Aboriginal health partnership with the local AMS. Lots of great ideas coming out of that about collaboratively delivering services to the partnership region”

NSW Health staff (metropolitan) consultation participant

Reform priority 1.5 - Cross-sector collaboration

To strengthen NSW Health leadership in facilitating cross-sector collaboration for better health and wellbeing outcomes for Aboriginal people

Supporting the wellbeing of Aboriginal communities most effectively will require breaking down the silos that exist within health systems and between policy areas23, 24, 25. This means partnerships between government health organisations and Aboriginal people and organisations need to foster broad cross-sector collaboration that responds to communities’ holistic wellbeing needs26.

At the local level particularly, place-based partnerships can drive solutions that cut across organisational, sector and government silos to address the social, cultural, economic, political and planetary determinants of health, based on community priorities and objectives.

What does success look like?

NSW Health is recognised by Aboriginal people and organisations as taking a valuable lead role in facilitating cross-sector collaboration in the interest of better health and wellbeing outcomes.

How success will be achieved

  • Map and review existing forums and working groups for integrated cross-sector service planning and delivery and identify overlaps or gaps.
  • Advocate for and/or lead the re-design of integrated cross-sector forums, working groups and initiatives.
  • Advocate for and/or lead monitoring and evaluation of the effectiveness of redesigned cross-sector collaboration.
  • Play an influential role in supporting and informing planning processes of other sectors that intersect with health.

Current as at: Thursday 31 October 2024
Contact page owner: Centre for Aboriginal Health