​​The RBPT tailor projects towards the District or business needs and the agreed scope of work. The RBPT runs multiple engagements across the state at any one time.

For this purpose, the RBPT adapts the Agency for Clinical Innovation (ACI) Clinical Redesign Methodology which includes stages of initiation, diagnostics, solution design, implementation, and evaluation and sustainability.

The Rostering Best Practice Team follows a methodology which has stages of:  Initiation, which involves establishing scope, identifying an executive sponsor and forming a steering committee; Diagnostics, which involves staffing intelligence application, rostering best practice pre survey and risk profile assessment and reporting; Solution Design, which involves rostering procedures, rostering information for staff and diagnostic output; Implementation, which involves dissemination of procedures, rostering workshops and rostering best practice post survey; and Evaluation and Sustainability, which involves procedure implementation and sustainability reporting, ongoing analysis and staffing intelligence application data and post implementation reviews. 

The Rostering Process Flowchart​ provides a high-level view of the necessary steps involved in developing an appropriate roster.  The assigning of tasks and responsibilities is intended to provide transparent governance over rostering to ensure the needs of patients, staff and the organisation are met. 

The flowchart provides a comprehensive outline of rostering and the factors to be considered, however it is not intended to be exhaustive and each roster manager should consider other factors that may be relevant to their local environment.​​

Feedba​ck

I think the ongoing benefit will be around supporting new roster managers as well as the standardisation of rostering practices to do with staff requests and patterns that have been informal roster arrangements. It wasn’t that we didn’t have policies or procedures to follow but I think there will be higher compliance to policies and procedures after the Rostering Best Practice Team engagement. I think the other thing is once we use those procedures there may be a financial benefit due to better management of vacancies." Director of Nursing, NSW Health​
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Current as at: Tuesday 17 September 2019
Contact page owner: System Performance Support