Paramedics to work alongside emergency department teams in innovative new trial

30 September 2024

An innovative, 10-week trial starting today will see paramedics working alongside doctors, nurses and other healthcare professionals to improve access to care in regional healthcare settings.

Mudgee Hospital’s emergency department (ED) will be the first in the state to participate in the Integrated Paramedic Workforce Model Pilot, which will see paramedics integrate into the multidiscplinary team within the ED and support existing staff to provide care.

The trial will see up to three NSW Ambulance paramedics rostered on in the ED, in addition to the regular, full suite of ED staff at Mudgee.

During the trial, triage will continue to be performed by a Registered Nurse in the ED, and hospital staff will inform patients if a paramedic is involved in their care.

How a paramedic works with existing ED staff as part of the multidisciplinary team in treatment areas will depend on each patient’s individual needs.

The trial, which was open to NSW Ambulance paramedics across the state, will demonstrate how paramedics may be able to complement existing workforces in healthcare settings, with a second rural health service participating in the pilot in the coming weeks.

Quotes attributable to Minister for Regional Health Ryan Park:

“Integrating paramedics into emergency departments is something which has been done effectively overseas, and this trial will give us insight into how it could be done in NSW to complement our regional health workforce.

“Our EDs across NSW are grappling with unprecedented pressure, which is why the NSW Government is investing in a range of measures including creating alternative pathways to care, all with the goal of relieving our busy and stretched emergency departments.

“Paramedics will provide additional support by working alongside our dedicated doctors, nurses and allied health teams to provide treatment, and improve access to care.

“Attracting and retaining healthcare workers in regional settings is a longstanding challenge faced by every state and territory in Australia, and the NSW Government is committed to building a more supported regional health workforce through innovative initiatives like the Integrated Paramedic Workforce Model Pilot.”

Quotes attributable to Labor Spokesperson for Dubbo Stephen Lawrence:

“We know that regional and rural health services face unique pressures, and this trial is all about exploring innovative solutions.

“This collaborative effort is an important step to see how we can improve access to care for patients in our regional communities.”

Quotes attributable to WNSWLHD Chief Executive Mark Spittal:

“As a large rural centre, the wide range of presentations we see at Mudgee Hospital will see paramedics utilise their extensive skillsets in the ED setting, within their scope of practice.

“Clinical procedures have been rigorously reviewed and adjusted for the pilot. We have worked together with NSW Ambulance to investigate how and when paramedics will provide support, to ensure all patients receive appropriate care from appropriate staff.

“Patients will know if a paramedic is involved with their care. Hospital staff will let patients know, but NSW Ambulance paramedics involved in the trial will also be in different uniforms to ED staff, making paramedics identifiable.”

“This is an exciting opportunity for our award-winning ED team at Mudgee Hospital, and for our Local Health District as a whole. To be selected for this trial reflects our willingness and capability to support innovation which could help regional healthcare settings across NSW in the future.”