NSW Health is a regulatory agency for both Sydney Water Corporation and WaterNSW under the Sydney Water Act 1994 and the WaterNSW Act 2014.

In Sydney, water collected in storages prior to treatment is managed by WaterNSW which formed in 2014 from the merger of the Sydney Catchment Authority and State Water.

Sydney Water then treats the water at one of their nine filtration plants before it is distributed to consumers.

A principal objective of WaterNSW under the WaterNSW Act 2014 is to ensure that declared catchment areas and water management works in such areas are managed and protected so as to promote water quality, the protection of public health and public safety, and the protection of the environment. Similarly, a principal objective of Sydney Water under the Sydney Water Act 1994 is to protect public health by supplying safe drinking water to its customers and other members of the public. Sydney Water publishes an online dashboard showing the performance of critical treatment processes that ensure the safety of Sydney’s drinking water.

The Independent Pricing and Regulatory Tribunal (IPART) administers the operating licences of both Sydney Water and WaterNSW which specify that drinking water should be managed in accordance with the Framework for Management of Drinking Water Quality in the Australian Drinking Water Guidelines and that all relevant activities should be carried out to the satisfaction of NSW Health. Sydney Water and WaterNSW are audited annually against their operating licences by IPART.

NSW Health advises Sydney Water and WaterNSW on the application of the Australian Drinking Water Guidelines to ensure safe supply of drinking water. NSW Health maintains a memorandum of understanding with both WaterNSW and Sydney Water.

Sydney Water and WaterNSW are required to report to NSW Health any information or event within their water supply system or operations which may adversely affect public health.

The NSW Chief Health Officer has the responsibility for issuing advice to the public regarding measures available to minimise risk from disease, including water-borne disease. For more information, see the NSW Health response protocol for Sydney Water.

Memorandum of Understanding between NSW Health and Sydney Water Corporation

NSW Health is the public health regulator for drinking water, and also provides advice on quality standards for recycled water. NSW Health maintains a Memorandum of Understanding with Sydney Water Corporation, which forms the basis for a co-operative relationship between the organisations.

The Memorandum of Understanding has recently been revised. Interested persons are invited to make a submission to NSW Health on the draft Memorandum of Understanding.

Copies of the draft revised Memorandum of Understanding may be obtained via the Internet or by calling (02) 9391 993​9 to request a copy.

Submissions should be sent to:

Email hssg-waterqual@health.nsw.gov.au

Phone (02) 9391 9939

Water Unit, Environmental Health Branch

NSW Ministry of Health

Locked Bag 2030

St Leonards NSW 1590

Submissions must be received by 13 December 2024 in order be considered.

Further Information


Current as at: Wednesday 13 November 2024
Contact page owner: Environmental Health